FAQ General

What is Plaspy?

Plaspy is a satellite GPS tracking service that allows you to efficiently and securely manage and monitor vehicles, motorcycles, cargo, mobile phones, and other trackable devices. With Plaspy, you can view the real-time location of your assets and access a variety of tools to optimize management and security.

How does Plaspy work?

Plaspy uses GPS tracking devices that send location data to our web platform and mobile apps. Users can access this data through an interactive map, set up alerts and geofences, generate reports and statistics, and much more.

What benefits does Plaspy offer for fleet management?

Plaspy makes it easy to supervise and control vehicles, helping to reduce operational costs and improve efficiency. It provides real-time alerts, detailed reports, and analytical tools to optimize routes and manage vehicle maintenance.

How does Plaspy enhance the security of my assets?

Plaspy allows you to set up alerts and geofences that notify you when a device enters or leaves a specific area. This helps prevent theft and enables you to respond quickly to any unexpected events.

What devices are compatible with Plaspy?

Plaspy is compatible with a wide variety of GPS tracking devices, as well as mobile phones using our apps for Android, iPhone, and Windows Phone.

Do I need to buy a specific tracking device to use Plaspy?

You can use any GPS tracking device compatible with Plaspy. We also offer tracking devices through our online store.

What types of alerts can I set up in Plaspy?

You can set up alerts based on geofences, speed, idle time, and more. These alerts help you stay informed about any unusual or important activity related to your assets.

Can I view the historical routes of my devices?

Yes, Plaspy allows you to view the historical routes of your devices on the map, making it easier to analyze movement patterns and plan future routes.

How much does it cost to use Plaspy?

We offer several subscription plans tailored to different needs and fleet sizes. Visit our pricing page for detailed information on each plan and its features.

Is there a free trial period?

Yes, we offer a free trial period so you can explore Plaspy's functionalities and determine if it's the right solution for you before subscribing.

Is Plaspy easy to use for people with no technical experience?

Yes, Plaspy is designed to be intuitive and user-friendly. We provide guides and support to help you set up and use the platform effectively, regardless of your technical experience level.

What kind of support does Plaspy offer?

We offer technical support via email, live chat, and phone. Our support team is always available to help you with any questions or issues you may have.

How do I sign up for Plaspy?

To sign up for Plaspy, visit our website and click "Sign Up." Complete the registration form with your personal information, accept the terms and conditions, and follow the instructions in the confirmation email to activate your account.

What do I need to start using Plaspy?

You only need a compatible tracking device and a Plaspy account. Once registered, you can add your devices to the platform and start monitoring them in real-time.

How long is information stored in Plaspy?

Plaspy stores information from your devices for one year. This includes location data, historical routes, alerts, and other records, allowing you to access a complete and detailed history for analysis and reporting.