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Enable map notifications

The browsers we usually use to access the Plaspy platform block all sounds and notifications automatically and by default, if you want Plaspy to emit sounds and notifications, you can follow the instructions below:

Google Chrome

To check if you have notifications enabled in Chrome, click on the lock icon  (1) next to the address bar and check if you have Sound and Notifications(2) enabled. If you want to enable them, simply enable all options. 

Firefox

To check if you have sound notifications enabled in Firefox, click on the information icon (1) next to the address bar and check if you have the "Autoplay" and "Send notifications"(2) sound enabled.

For more information please refer to Autoplay Policy Changes

Questions

We answer all support request within 24 business hours approximately, If you have a question that needs an immediate resolution, please contact us by other way.

We answer you in business hours, as soon as possible. We are located in Bogotá, Colombia, time zone (GMT-5).